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Returns

RETURNS

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. To complete your return, we require a receipt or proof of purchase. Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted (if applicable) - Any item not in its original condition, is damaged or has missing parts for reasons not due to our error. - Any item that is returned more than 30 days after delivery.

 

REFUNDS (IF APPLICABLE)

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

 

LATE OR MISSING REFUNDS (IF APPLICABLE)

If you haven't received a refund after thoroughly reviewing the transactions on your credit card or PayPal account, please contact your credit card company or PayPal as it may take up to 10 days before your refund is officially posted to your statement but they may be able to confirm that the refund is in their system. If you've done all of this and you still have not received your refund yet, please contact us at support@chakrashop.co

 

SALE ITEMS (IF APPLICABLE)

Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

EXCHANGES (IF APPLICABLE)

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at support@chakrashop.co and send your item to: Chakra Shop, PO Box 10184, 108 Mile Ranch BC V0K2Z0, Canada.

SHIPPING

To return your product, you should mail your product to: Chakra Shop, PO Box 10184, 108 Mile Ranch BC V0K2Z0, Canada. You will be responsible for paying for your own shipping costs for returning your item. Depending on where you live, the time it may take for your exchanged product to reach you, may vary.